Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Datarock Valnex collects and retains information necessary for your trading activity on our trading platform. How we collect and store this information is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to make clear how we collect and process your data so you can make informed decisions. We follow defined guidelines and procedures for handling data on this website. This policy sets out the specific methods we use and explains how it works, providing clear and reliable information about its use. You remain in control.

We will always provide timely updates whenever we determine you should be informed. Transparency is central to how we operate.

Our trained support team is on hand to answer any questions about our processes, including our obligations under United Kingdom law. You can contact us at info@datarock-valnex.com.

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper operation of Datarock Valnex services and to connect trader-members with third-party trading platforms. We may also process data to maintain and improve our website's functions and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we process data as required to perform administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Datarock Valnex processes personal data.

• To access the essential tools that protect your personal data and safeguard your rights:

You can contact us at any time to access your personal data. We can also update or delete it where appropriate. In addition, we can transfer your data to you or to a nominated third party on request. These services are available to help you exercise your rights to privacy and control.

• Keep your personal data secure:

We use bank‑level security across our systems. While no service can be guaranteed 100% secure, we are committed to continuously upgrading our defences and strengthening the measures we already have in place.

We maintain a comprehensive privacy policy and the highest level of security.

1. The Scope?

This policy explains how we collect, process, and share personal data relating to natural persons.

This policy applies to all identifiable natural persons. It covers any individual who can be, or has been, identified through data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organisation of personal data.

We do not collect, and do not seek to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we become aware of any user or data relating to a person under 18, we will delete it immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data required to enable you to use our services. Where necessary, we may also request additional details to verify account ownership. To improve and maintain the highest service standards, we collect and analyse data about how you use our platform and the services of our third-party partners.

3. You are under no obligation to share your personal data with the company.

While you are under no obligation to provide your data, choosing not to do so may limit the services we can offer and could restrict your ability to use our platform.

4. What personal data do we collect? When you visit our official website, we may collect the following personal data:

We do not collect information that could personally identify you. We do, however, record details such as your account activity, your IP address, and the date and time of access. For maintenance, security and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language set for your account.

We only collect and retain the personal data you choose to provide to us when you connect, through our service, with a third‑party trading platform.

Personal data you have provided to third-party platforms may include your full name, postal address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in the Policy. All such activities comply with the applicable laws in United Kingdom.

The company will only handle, process, or transmit your data in accordance with applicable laws in United Kingdom. The lawful bases for doing so are:

• You agree that the company may store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve its services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the relevant legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and deliver other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you have provided with third-party services. Where this occurs, the processing of your data will be governed by that company’s privacy policy. This may include one or more online trading platforms.

To enhance the services we provide to our clients and improve our overall service quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to competent legal or regulatory authorities.

In connection with a significant corporate transaction — such as the sale of the company or the seeking of investment or a loan — we may share relevant data in a lawful and appropriate manner. The same applies in the event of any merger, restructuring, consolidation or insolvency (bankruptcy), in accordance with applicable law.

7. Cookies and Use of Third-Party Services

For website analytics and in partnership with advertising partners, we may use cookies and similar technologies in accordance with applicable laws and standard practice.

Cookies are small files stored on your device when you visit a website. We use them to collect information about your browsing behaviour and preferences, helping us to personalise and improve your experience. Cookies enable us to remember your settings and tailor our services accordingly. We also use them for website analytics and to compile statistics that inform strategic planning.

Broadly, our official website uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, helping the site recognise you when you return and making it easier to use.

Types of cookies:

Cookies may be used where necessary and only for their intended purposes:

Cookies are blocked or have been deleted

To delete or block cookies, adjust your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent some site functions and features from working correctly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. We may keep it for longer where required by applicable laws, regulations, or our internal policies.

At your request and discretion, we will share your personal data with third-party trading platforms for 12 months. When this 12-month period ends, and with your consent, we will continue sharing that data for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where required to deliver our services or for security reasons, we may transfer personal data to third countries (outside your home country) and to international organisations, using robust security measures. We implement industry‑standard safeguards to protect your data and ensure you retain access to legal rights and remedies in all cases.

In the EEA (European Economic Area), all residents benefit from data protection laws and safeguards.

• All data transfers are carried out under EU legal jurisdiction and competence, in line with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2) under a legally binding, enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for transfers of personal data, and such transfers are carried out in accordance with these Clauses. You can read the Clauses on the European Commission’s official website: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please email info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using the highest level of technical and organisational measures, aligned with recognised best‑practice procedures. These controls are designed to prevent unlawful or accidental destruction, loss or alteration of data.

Although we apply the highest levels of care and the procedures required by law for data protection, it is not possible to guarantee that your personal data will always be free from error. Accordingly, we cannot accept liability for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes circumstances beyond our control, such as transmission errors, unauthorised third-party access, or similar causes.

If we receive a legally binding request from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed under a legal obligation, we cannot control how those authorities handle, store or protect your data.

Any information transmitted over the internet, including personal data, carries a risk of interception and cannot be guaranteed to be fully secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. These are not affiliates, are not under the company’s control, and our privacy policy does not apply to them. Each third party has its own policies and practices for collecting and processing personal data, and we are not responsible for their activities. Please exercise your own judgement when using these links.

Before providing any personal data, always read the privacy policy on the company’s official website. Make sure their data collection, use and processing practices align with your preferences and priorities. If you choose to share data, do so directly with the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via the website and other appropriate channels. The latest version of our privacy policy will be published on the official website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights in relation to your personal data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or restrict the scope and nature of our processing.

This page contains information relevant to residents of the EEA:

Your personal data is protected by the rights described herein. You may exercise these rights at any time by sending an email to the address below.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you ask for additional copies of the data we process beyond the first copy, we may charge a reasonable fee.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company may refuse or restrict access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectify Inaccuracies

You or the Company may correct any errors in your personal data, whether due to omissions or inaccurate details, to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your personal data has been processed without your consent or outside the bounds of the law; 2) if you ask for it to be removed and the Company has no legal obligation to retain it; 3) if you object to any further processing by us, even where lawful and based on our or a third party’s legitimate interests; and 4) if we are required by law to delete your data.

The right to deletion may be limited by legal obligations under EU law or any Member State’s law. It also does not apply where the data is necessary to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted where you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it unless: 1) deletion is prohibited by law in the European Union or any Member State; 2) with your consent, retention is necessary for the establishment, exercise or defence of legal claims; 3) retention is required to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented to its collection and the processing is carried out by automated means.

You are entitled to request the transfer of your personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data erased. We cannot comply with such a request if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

While the Company may process data on the basis of our legitimate interests or those of a third-party service provider, you have the right to object and request that such processing stops. However, this does not apply where there are compelling legal grounds to continue, including the establishment, exercise or defence of legal claims. In these circumstances, we may continue processing your personal data.

You may object at any time to the processing of your personal data for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This does not affect the lawfulness of processing carried out before your withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, each European Union Member State has an independent regulatory and supervisory authority for this purpose. You may lodge a complaint with the relevant authority should you wish.

Section 13 sets out the circumstances in which your rights relating to personal data may be restricted under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically and free of charge, unless doing so would conflict with the law or the provisions of Section 13. We may charge a reasonable fee or refuse to act on a request where it is manifestly unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable grounds to doubt the identity of the person making a personal data request, for data protection and security purposes.